We have a 7-day return policy, which means you have 7 days after purchasing your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If you picked up your items in store, or had your items delivered, you should return the item in person.
If your order was shipped, please contact us at firstname.lastname@example.org If your return is accepted, we’ll send you instructions on how and where to send your package. Once we receive your return, it will be inspected to make sure it is in saleable condition and we will issue a refund, less the shipping charges, to your original method of payment. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order immediately upon receiving and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.
Special Orders/Personalized items are not returnable, so please take special care when giving instructions for customization. Please get in touch if you have questions or concerns about your specific item. We cannot accept returns on bed or bath linens, holiday items, sale items or gift cards.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method, less the shipping charges. Please remember it can take some time for your bank or credit card company to process and post the refund too. Refunds for approved return requests made after 7 days from the date of purchase will be issued in the form of a store gift card.
Terms & Conditions
Product Pricing and Availability
We strive to maintain the accuracy of pricing and availability of items on littlehouseshop.com, but despite our best efforts, errors may occur.
- If an item's correct price is higher than our stated price online, we will contact you for instructions before shipping.
- If an item is not available, we will contact you with an expected shipping date.
Disclaimer: This Web site may contain typographical errors or inaccuracies and may not be complete or current. The Little House Shop therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies, or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.